Order Processing
Orders are typically processed within 2–5 business days after payment has been received. Processing times may be longer during holidays, promotions, or periods of high order volume.
Shipping
Shipping costs are calculated during checkout based on your delivery address and selected shipping method.
Once your order has shipped, you will receive a tracking number by email.
Delivery
Delivery times are estimates provided by the shipping carrier and are not guaranteed.
MOONBRXX is not responsible for shipping delays caused by carriers, weather, natural disasters, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Orders returned because of an incorrect or incomplete address may require additional shipping charges before being resent.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible.
We will work with the shipping carrier to assist with locating or resolving the issue.
International Orders
International shipping may be available where permitted by law.
Customers are responsible for understanding and complying with all local laws, regulations, customs requirements, duties, taxes, and import restrictions before placing an order.
Contact
If you have questions regarding shipping, please contact us.